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How capyspins Handles Your Personal Information

Your account data belongs to you, and we take that seriously. This Privacy Policy explains exactly what information we collect when you open a capyspins account, how we use it, and the steps you can take to access, update, or remove it — all…

PayPal & Venmo transaction privacyEncrypted account storageState-law compliant data handlingYour right to access and deleteDirect contact path for data requests
capyspins How capyspins Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies, Security and Retention

We apply AES-256 encryption to stored account data and require multi-factor authentication on login attempts that come from a new device or location. Cookies on the capyspins site serve three purposes: keeping your session active, remembering display preferences, and tracking aggregate lobby traffic for internal analytics. You can manage cookie preferences through the banner that appears on your first visit or through your browser settings at any time.

Account Security

Multi-factor authentication triggers automatically when we detect a new device or IP location. You receive an OTP to your registered email before the session opens.

Cookie Controls

We separate essential session cookies from analytics cookies. You can accept or decline analytics cookies without affecting your ability to log in or make deposits.

Data Retention Windows

Account data is held for as long as your account is active and for any period required by applicable state law. Closed accounts are purged from active systems on a rolling schedule.

Third-Party Limits

Identity-verification and fraud-screening partners receive only the data fields their function requires. None of our service partners are permitted to use your data for their own marketing.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Privacy Request Email Send data access, correction, or deletion requests to our dedicated privacy inbox. We acknowledge every request within two business days and aim to resolve it promptly.
Live Chat — Account Help Open live chat from any page inside your account. Our support team can flag your message directly to the data team if your question goes beyond standard account help.
Account Settings — Data Controls Log in, go to Account Settings, and select Privacy Controls to review what marketing communications you receive, update your contact preferences, or initiate a data export.

Common Questions About Your Privacy at capyspins

If your question isn't covered below, the live chat path in the Support section above connects you to someone who can help — or you can email our privacy inbox directly for anything that needs a written response.

We store identity details used for verification, your contact email, state of residence, session logs, and tokenized payment references from PayPal, Venmo, or Play+. We do not store raw payment credentials.

Yes. Email our privacy inbox or use the Privacy Controls section inside Account Settings to request a full data export. We respond within two business days and send the file securely.

Submit a deletion request via email or live chat. We will remove your data from active systems, subject to any retention period required by applicable state law for your account's jurisdiction.

No. We do not sell or rent your personal information to advertisers. Data shared with service partners is limited by contract to the specific function — identity checks, fraud screening — they perform for us.

PayPal and Venmo pass only a tokenized transaction reference to us. Your full payment credentials never touch our servers. Play+ card loads follow the same tokenization process before reaching our system.

Closed accounts are moved off active systems on a rolling schedule. Some records may be retained for the period required under applicable state law, after which they are purged from all storage.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.